Problem with Screen Painter

Hello everbody:

I cant dislapy the layout, only salys "  Graphical Layout Editor not available. Continue with alphanumeric editor. "

I already did:

1 Go to utilities -> setting -> Screen painter -> Check Graphical Layout Editor.

2 Desinstall sap gui 730 and delete the folder called sap in C: , reboot and install all the components, I clicked select all.

3 Verify If I have the file C:\Program Files (x86)\SAP\FrontEnd\SAPgui\gneux

4 go to sm59 -> tcp/ip connections -> eu_scrp_win32 -> check in start on frontend and change the specify time out to 100.

5 Verify If my friends can display the screen paint and they could.

I dont have more ideas, I am using windows 8 and sap gui 730